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Highly recommend Swissonly. Excellent service, fast delivery, very accomodative, and highly responsive to every questions I had. This was my first time buying watch from Chrono so I was a bit sceptic about the actual condition of the watch, seller put up video on youtube and showed every detail of the watch. The watch was received in 2 days and turned out way better than expected. Def come back for future purchases.
Mixed feelings. Excellent communication and delivery. A great looking 1603. Dial, bracelet, case, all in very good condition, in accordance with description.
However, the movement was is terrible shape and needed immediate service (no oil), winding was not smooth (due to dust) and the hands were misaligned and slightly touched the indexes. This is contrary to ‘very good’ condition, leading me to believe that their quality control was not on spot.
On the plus side, they offered to service it with a one year guarantee (shipping at their expense, naturally). They also offered a discount. I chose the latter, and handed it to my local service center.
All in all, still a good purchase. The poor quality control was compensated by their efforts to make it right.
This is the first time that I write a serious review for a watch dealer, maybe even for any seller, I give it to SwissOnly. The communication was very clear and prompt. They tired their best to answer my single question and within reasonably short time frame. The watch is just as accurate as described, and they even cleaned the watch for me in person. I appreciate that. With the watch, I requested a leather bag from their shop and they gave it to me as a gift. Brilliant service. So I definitely recommend them.
Es war ein unglaublich freundlicher Kontakt. Swissonly hat mir auf jede Frage schnell und kompetent geantwortet. 2 Tage nach Zahlungseingang war die Uhr da. Sehr gut und stoßsicher verpackt mit -wen wunderts- einem kleinen Stück Schweizer Schokolade. Die Rolex Datejust ist wie beschrieben in einem Top-Zustand.
Ich freue mich auf den nächsten Kauf!
Everything from communication to packaging and the watch itself was flawless. The delivery was very fast and without any problems. Also, all of my questions were answered quickly. I absolutely recommend this seller!